Mercure Canberra is one of the city’s first established hotels, combining old-world charm with modern comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.

Our hotel boasts a variety of Food & Beverage offerings including: breakfast in our Courtyard Restaurant, all-day dining in Olims Bar & Bistro, In-Room Dining and 3 Conference & Events Spaces, as well as Canberra’s largest mobile meat smoker.

We are looking for someone who has a friendly, customer-focused attitude with a passion to exceed guest expectations.

This is a casual role, reporting to the Food & Beverage Manager and Assistant Managers.

Responsibilities include, but are not limited to:

• Assisting the Food & Beverage Department across all outlets including: Courtyard Restaurant, Olims Bar & Bistro, Bottle Shop, Room Service, Minibar and Conference & Events.
• Providing efficient, friendly and professional service to all guests.
• Greeting & welcoming guests, assisting with enquiries & restaurant bookings. Assisting guests with menu offerings & maximizing sales opportunities through product knowledge.
• Set up & pack down of conference rooms

• A friendly, self-motivated personality with the ability to work within a team.
• A demonstrated understanding of industry-related technology systems
• Current RSA & RCG certificate

What's in it for you?

• Enjoy perks like discounted accommodation, meals, global partner discounts & more;
• Access to ongoing learning and skill enhancement;
• FREE on-site parking