Spa Hostess - SO/ Sotogrande
- Full-time
- Job-Category: Wellness & Recreation
- Job Type: Temporary
- Job Schedule: Full-Time
Company Description
SO/ Sotogrande es un homenaje a la moda y el diseño, la gastronomía, el bienestar y el golf en la costa andaluza. Rodeado de verdes colinas y valles con vistas al Mediterráneo, SO/ Sotogrande Spa & Golf Resort se encuentra en un enclave único. El resort ha recuperado el espíritu acogedor y la esencia del antiguo Cortijo de Santa María de la Higuera, convirtiéndolo en un lugar idílico donde familias y amigos celebran la vida, disfrutan juntos de la serenidad y de un estilo de vida saludable y contemporáneo.
Es el destino preferido en la Costa del Sol para los amantes del golf, disfrutando de una ubicación privilegiada rodeado de los 7 mejores campos de golf de Europa. Cuenta con 152 habitaciones y 36 suites y unas instalaciones excepcionales entre las que podrá disfrutar de: 3 piscinas exteriores, jardines privados, Kid's Club, 3.500 m2 de spa y fitness y luminosos salones de eventos con vistas. Su oferta gastronómica consta de 5 Restaurantes & Bares, donde podrá disfrutar de los sabores tradicionales de Andalucía, propuestas con una visión renovada y cócteles de autor.
Job Description
SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and professional Spa Hostess to join our team. As a Spa Hostess, you will be the first point of contact for our guests, ensuring they have a relaxing and memorable experience from the moment they enter our spa facilities.
- Greet and welcome guests to the spa, providing a warm and inviting atmosphere
- Schedule and confirm spa appointments, both in-person and over the phone
- Provide information about spa services, treatments, and packages to guests
- Assist guests with check-in and check-out procedures
- Maintain a clean and organized reception area
- Respond to guest inquiries and address any concerns promptly and professionally
- Collaborate with spa therapists and other staff to ensure smooth operations
- Process payments and handle cash and credit card transactions
- Maintain accurate records of appointments, sales, and inventory
- Promote spa products and services to enhance guest experience and meet sales goals
- Ensure compliance with health and safety regulations
Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and empathetic demeanor
- Basic computer skills, including proficiency in scheduling software
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and excellent time management skills
- Basic knowledge of spa treatments and services
- Previous experience in hospitality or spa industry preferred
- High school diploma or equivalent
- Knowledge of spa etiquette and procedures
- Fluency in English; knowledge of Spanish or other languages is a plus
- Ability to stand for extended periods and perform light physical tasks
- Flexibility to work weekends, holidays, and varying shifts as needed
Additional Information
- Attractive incentive plan.
- Important discounts on Hotel services.
- Discounts in Accor group hotels and collaborating companies.