Mercure Canberra is one of the city’s first established hotels, combining old-world charm with modern comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.

We are looking for someone who has a friendly, customer-focused attitude with a passion to exceed guest expectations.

This is a casual role, reporting to the Food & Beverage Manager and Assistant Managers.

Responsibilities include, but are not limited to:

• Assisting the Food & Beverage Department across all outlets including: Courtyard Restaurant, Olims Bar & Bistro, Bottle Shop, Room Service, Minibar and Conference & Events.
• Providing efficient, friendly and professional service to all guests.
• Greeting & welcoming guests, assisting with enquiries & restaurant bookings. Assisting guests with menu offerings & maximizing sales opportunities through product knowledge.
• Set up & pack down of conference rooms

• A friendly, self-motivated personality with the ability to work within a team.
• A demonstrated understanding of industry-related technology systems
• Current RSA & RCG certificate
• The ability to work a variety of shifts, including weekends, evenings & public holidays.

• Enjoy perks like discounted accommodation & global partner discounts through our staff rewards program.
• Access to ongoing learning and skill enhancement.
• Progressive leave policies.
• Free onsite parking.