Sales Manager

  • Full-time
  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time

Job Description

Job Summary:

The Sales Manager is responsible for developing and implementing strategic sales initiatives to drive revenue growth across corporate, leisure, and MICE segments. This role requires a proactive, results-driven professional with a strong network, exceptional negotiation skills, and a deep understanding of luxury hospitality sales.

Key Responsibilities:

Sales & Business Development:

  • Identify, develop, and maintain relationships with key clients, corporate accounts, travel agencies, and event organizers.
  • Proactively source new business opportunities through networking, prospecting, and market research.
  • Conduct sales calls, site inspections, and presentations to promote Raffles & Fairmont Doha.
  • Develop and execute sales strategies to maximize revenue across rooms, F&B, and events.

Revenue Generation & Strategy:

  • Achieve and exceed sales targets by optimizing sales opportunities in corporate, leisure, and MICE segments.
  • Collaborate with the Revenue Management team to ensure optimal pricing and inventory management.
  • Analyze competitor trends, market conditions, and guest feedback to refine sales strategies.
  • Participate in sales blitzes, trade shows, and industry events to increase brand visibility.

Client Relationship Management:

  • Maintain strong relationships with key clients, ensuring long-term business partnerships.
  • Negotiate and close high-value contracts while maintaining brand positioning.
  • Handle client inquiries efficiently and provide tailored solutions.
  • Ensure seamless coordination between clients and operational teams for exceptional guest experiences.

Collaboration & Reporting:

  • Work closely with the Marketing, Events, and Revenue teams to develop targeted promotions and campaigns.
  • Prepare and present sales reports, forecasts, and performance analysis.
  • Utilize CRM tools to track client interactions, pipeline management, and sales conversions.

Qualifications

Qualifications & Experience:

  • Bachelor's degree in Business, Hospitality, or a related field preferred.
  • Minimum 4-6 years of sales experience in luxury hotels or hospitality.
  • Strong negotiation, presentation, and communication skills.
  • Proven ability to develop business and achieve revenue targets.
  • Deep understanding of corporate, MICE, and leisure market segments.
  • Proficiency in CRM systems, Microsoft Office, and sales management tools.
  • Fluency in English; additional languages are an advantage.
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