Butler Executive

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

Guest Service Excellence:

  • Provide personalized, anticipatory service to exceed guest expectations.
  • Attend to guests' requests promptly and efficiently with attention to detail.
  • Maintain a professional and polished demeanor at all times.

Butler Services:

  • Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
  • Arrange dining reservations, transportation, and special requests as per guest preferences.
  • Ensure guest comfort by promptly addressing any concerns or issues.

Communication and Coordination:

  • Liaise effectively with other departments to fulfill guest needs seamlessly.
  • Maintain clear and concise communication with colleagues and supervisors.

Attention to Detail:

  • Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
  • Monitor and replenish in-room amenities to ensure guest satisfaction.

Team Collaboration:

  • Work collaboratively with colleagues to deliver a cohesive guest experience.
  • Assist in training new team members on butler services and hotel standards.

Qualifications

  • Previous experience in a luxury hospitality environment preferred.
  • Impeccable grooming standards and professional appearance.
  • Excellent communication skills in English; knowledge of additional languages is an asset.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently and calmly in a fast-paced environment.

Additional Information

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm under pressure.
  • Knowledge of the local area and its attractions is a plus.
  • Proficient in Microsoft Office Suite and property management systems.
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