Located in the heart of the CBD, Mövenpick Hotel Auckland is a stunning 207-room 5 star Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting room facilities.

As our next Reservations Agent, you will:

• Book room reservation requests & enter rooming lists
• Update accurate information on our systems
• Recommend property facilities while assisting guests with information and special requests
• Ensure revenue is maximised by up-selling & promoting our loyalty program
• Consistently offer friendly and engaging service while ensuring the best selection for the guest

• Strong administration skills
• High level of professional spoken and written English.
• Guest-focused personality
• Hotel experience is preferred but not required
• Experience in an administrative based role

• Staff & Friends/Family rates at Accor hotels worldwide
• Opportunities for further development and worldwide career progression
• Diverse and inclusive work culture
• EAP Services +  Flexible Rosters
• Supportive & Inclusive Leadership + Collaborative & Respectful Management
• Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform