Food & Beverage Supervisor
- Full-time
- Job-Category: Food & Beverage
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Food & Beverage Supervisor
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What you will be doing:
- Assist in leading, mentoring and training the Food & Beverage Operations team
- Supervise and delegate duties;
- Ensure brand standards are maintained
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Effectively handle guest complaints.
- Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
- Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary
- Ensure beverage cost is maintained to budget Report any shortages in equipment to the manager
- Conduct staff training including induction, product knowledge
- Counsel staff if not performing to the Outlet's standards
- Attend and actively participate in necessary meetings
- Be able to take charge of the outlet/area in the absence of the Manager
- Daily stock ordering
- Flexibility to work in all F&B areas
Qualifications
Your experience and skills include:
- Diploma in Hospitality Management
- 1-2 years experience in a 4* or 5* Hotel
- Service focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example