Work Your Way to Pullman & Mercure Melbourne Albert Park!

Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

We have an exciting opportunity for an experienced Conference and Events Sales Executive to join our dynamic team. This role is ideal for someone looking to advance their career in Conference and Event Sales and gain valuable exposure in the industry.

Duties will include, but are not limited to:

• Responsible for responding to client enquiries.
• Contacting clients to determine their meeting and event needs.
• Provide quotations for reactive/repeat conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
• Host and conduct site inspections for prospective and existing clients. 
• Follow up with clients for repeat opportunities.
• Coordinate event details with the Event Planning & Group Reservations teams to ensure smooth and effective responses to clients. 

To be successful in this role you will have a proven track record of performance, as well as:

• Previous sales experience including outbound calling and meeting established KPIs
• Knowledge of OPERA, Delphi systems (desirable, but not essential)
• Offer outstanding service by providing the real deal to clients
  Strong administration and coordination skills, especially in regards to deadline
• Strong knowledge of Microsoft Office suite essential
• The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills
• Excellent communication skills and professional telephone manner
• A friendly, outgoing personality and a high standard of personal presentation
• Excellent attention to detail 

Benefits and Perks

• On-site car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment
• Reward and recognition programs.
• Mentoring and career development along-side experienced and dedicated professionals
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.