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About Us:

Novotel Nairobi Westlands is dedicated to offering exceptional hospitality experiences. Located in the vibrant heart of Westlands, Nairobi, our hotel provides cutting-edge facilities and top-notch service to our valued guests. As we continue to expand, we are seeking a motivated and highly self-driven MICE Executive to join our dynamic team.

Role Overview:

As a MICE Executive, you will be responsible for driving the Meetings, Incentives, Conferences, and Exhibitions (MICE) segment at Novotel Nairobi Westlands. Your primary focus will be on developing and nurturing relationships with corporate clients and event organizers to secure MICE business for the hotel.

Key Responsibilities:

• Develop and maintain strong relationships with corporate clients, event planners, and organizers.
• Identify and pursue new business opportunities to maximize MICE sales and revenue.
• Conduct regular sales calls, presentations, and hotel site inspections for potential clients.
• Collaborate with the marketing team to create compelling sales materials and promotional packages.
• Track and report on MICE performance and market trends.
• Attend industry events, trade shows, and networking functions to promote the hotel.
• Provide exceptional customer service and support to clients, addressing any inquiries or concerns promptly.
• Coordinate with internal departments to ensure seamless execution of MICE events.

• Minimum of 2 years of experience in MICE sales or a related field within the hospitality industry.
• Proven track record of meeting and exceeding sales targets.
• Highly self-driven with a strong sense of initiative and the ability to work independently.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time management abilities.
• Ability to build and maintain lasting relationships with clients.
• Familiarity with the MICE market in Nairobi and East Africa is a plus.

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.