"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Maintain regular contact with the assigned customers to secure payment of invoiced sales, in accordance with the established collections process
• Contact customers to notify them of missed payments and coordinate with sales and finance team members
• Process incoming funds, reconcile invoices, resolve account queries
• Take a proactive role in managing and collecting debts and follow up payments as needed
• Record and clearly communicate all disputes and invoice queries/customer enquiries to internal stakeholders and progress to required conclusion.
• Ensure appropriate escalation of issues and risks to other team members
• Investigate, reconcile, and action unallocated cash receipts and other credit transactions to minimise open balances and manage the debt recovery
• Look for ways to improve debt collection processes
• Support the Team Lead in ad hoc project work and report preparation when required
• Coordinate and attend regular meetings with internal business stakeholders to escalate collection issues and agree actions for resolution.
• Liaise daily with various businesses/departments regarding sales ledger queries
• Maintain a strong control framework in line with agreed controls and processes

• Bachelor's degree in Finance, Accounting, or related field.
• Proven experience in cash management, credit control, or related financial roles.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and Microsoft Excel.
• Ability to work independently and prioritize tasks effectively.
• Knowledge of accounting principles and financial regulations.

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.