Conference and Events Coordinator
- Full-time
- Job-Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Novotel Cairns Oasis Resort is ideally located in the heart of beautiful Cairns. A newly renovated family friendly resort, offering fun-filled weekends and holidays, and a complete resort option for both business and leisure travel.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
Responsibilities include:
- Act as the primary point of conduct for clients hosting conferences, meeting and events at the hotel.
- Coordinate and manage all event logistics, including room setup, audiovisual equipment, and catering.
- Work closely with clients to understand their specific event requirements and preferences, and provide personalized recommendations and solutions.
- Prepare detailed event orders, contracts, and invoices.
- Collaborate with various hotel departments, to ensure smooth coordination and execution of events.
- Conduct site inspections for potential clients and provide tours of event spaces, highlighting the hotel's amenities and services.
- Assist in marketing and promoting the hotel's event spaces and services through various channels, including online platforms and networking events.
- Handle any issues or concerns that may arise during events, and proactively address client needs to ensure their satisfaction.
- Maintain accurate records of all event bookings, inquiries, and client communications.
- Evaluate the success of each event and gather feedback from clients to continously improve our services and offerings.
Qualifications
- Perferred but not essentail Degree in Hospitality Management, Event Planning, or related field preferred.
- Previous experience in event planning, preferably in a hotel or hospitality setting.
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients and colleagues.
- Proficiency in event management software.
- Attention to detail and commitment to delivering high-quality service to clients.
- Flexibility to work as needed to accommodate event schedules.
- Knowledge of lecal vendors, suppliers, and resources for event planning and exution is a plus.
Additional Information
What is in it for you:
- Access to the ALL Heartists Program from day one - offering discounts on accommodation and Food & Beverage worldwide
- Learning programs through our online Accor Academy and opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
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