Reservation Agent
- Full-time
- Job-Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/
Job Description
- Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
- Aims to upsell rooms and other services to maximize the profitability of the company
- Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
- Leases and cooperates with other departments as needed
- Creates reports or partake in projects as directed by management
- Assists other Business Units as and when needed
Qualifications
- Minimum 1 Years as a Reservations Agent
- Knowledge of Accor Distribution and Reservation systems is preferable