Reservation Agent

  • Full-time
  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit

Job Description

  • Handle Group and Individual Reservations inquiries via email, phone and WhatsApp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
  • Aims to upsell rooms and other services to maximize the profitability of the company
  • Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
  • Leases and cooperates with other departments as needed
  • Creates reports or partake in projects as directed by management
  • Assists other Business Units as and when needed


  • Minimum 1 Years as a Reservations Agent
  • Knowledge of Accor Distribution and Reservation systems is preferable
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