Room Attendant

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

WHAT YOU WILL BE DOING:
You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You enjoy working in a team and accomplishing tasks that will make other’s feel cared for - and it just so happens you’ll be doing just that in an award-winning hotel.

 

  • Properly cleaning and maintaining the assigned daily guest room credits to standard which includes: making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies,  maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air vents
  • Taking ownership of guests’ privacy and belongings
  • Taking initiative to add personalized experiences for your guests
  • Providing warm and friendly service for both internal or external guests
  • Actively participating in morning briefings
  • Participating in any scheduled training and development programs
  • Following all safety rules, emergency procedures and fire prevention regulations.
  • Making rollaway beds as needed
  • Reporting maintenance items
  • Returning all lost and found articles to Risk Management
  • Following all hotel and departmental policies and procedures and service standards
  • Any other tasks that may be assigned.

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Detailed oriented and able to handle multiple tasks
  • Highly responsible & reliable
  • Excellent organizational and time management skills
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Warm, caring and helpful

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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