"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Deal with and process all reservations according to room rate availability, ensuring that full and accurate details are obtained and input accordingly into the system.

• Update reservations and amendments, making sure all bookings are accurate.
• Ensure that the companies credit policy is adhered to at all times
• Confirm bookings
• Ensure that all correspondence relating to bookings is filled in logical order.
• Deal with customers and potential customers telephonically.
• Ensure that the correct information is provided to clients and potential clients.

• Cross check the arrivals list to ensure accuracy

• Ensure that all the relevant documentation and information is compiled and forwarded to reception as required.
• Ensure that the correct information is captured onto the system
• Ensure that all administrative procedures are completed correctly and timeously.
• Adhere to company policies and procedures at all times.

ND, HND BSC or its equivalent

Verbal and written English skills 

At least 2 years’ experience in similar position

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.