Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.

What you will be doing:

• Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
• Take initiative to add a personalized experience.
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.
• Check and convey message to guests.
• Review arrival lists to welcome guests.
• Help prepare welcome folders with collateral (e.g room service menus).
• Provide information about amenities and promote services.

Your experience and skills include:

• Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
• Fluency in English both written and verbal communication skills.
• Additional language is advantage.
• Energy and enthusiasm with an eye for detail.