The 41-storey Mövenpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka’abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it  access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests.

Reporting to the Genral Manager, responsibilities and essential job functions include but are not limited to the following:             

• Consistently offer professional, friendly and engaging service
• Lead the hotel’s day-to-day IT activity ensuring all standards are followed
• Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety
• Ensure proper backup of all business related, user relevant data
• Support the hotel’s stand-alone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices
• Take the lead on and execute all IT projects at the Hotel, while supporting and working closely with the Regional and Corporate IT teams
• Prepare and administrate the annual IT budget in a fiscally responsible manner
• Work and consult with hardware and software vendors to setup and maintain all required equipment
• Ensure that the usage and installation of software is in accordance with the software licensing laws
• Assist in overall Hotel management responsibilities as needed
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

• Educational background in IT or related field.
• Minimum 5-years’ experience in a similar role, preferably in an international hotel brand.
• Strategic thinker, results driven, process oriented, and attentive to details.  
• Able to inspire and motivate a team, providing clear direction, development and guidance to achieve revenue goals.
• Change instigator, positive influencer, strong communicator, and a team collaborator.
• Strong listening skills and the ability to anticipate business needs. 
• Able to build and develop relationships with the business partners, and intermediaries.
• Able to establish strong rapport with the key stakeholders to ensure there is alignment on strategic direction of the hotels.
• Fluency in Arabic and English.
• Adaptable, self-motivating individual with ability to bring others along the journey.
• Strong decision-making skills, calm under pressure and able to prioritize workflows.

• Excellent presentation.
• Creative and Leadership.
• Thorough and organized approach.
• Ability to train others and pass on knowledge.
• Ability to perform under pressure and ability to handle the huge operation.
• Responsive and proactive.