Director of Operations

  • Full-time
  • Job-Category: Executive & Hotel Management
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

Job Description

  • Oversee daily hotel food and beverage operations to ensure exceptional guest satisfaction.
  • Collaborate with department heads to optimize efficiency and service quality.
  • Develop and implement strategic plans to enhance overall hotel performance.
  • Foster a culture of excellence, teamwork, and continuous improvement.
  • Ensure compliance with brand standards, policies, and regulations.

Qualifications

  • Proven experience in hotel operations management, preferably in a luxury setting.
  • Strong understanding of kitchen, restaurant and bar operations.
  • Strong leadership skills with the ability to inspire and motivate teams.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • In-depth knowledge of hotel food and beverage operations.

 

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Privacy Notice