Sales Coordinator

  • Full-time
  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Job Description

The Sales Coordinator is responsible for clerical, administrative, marketing materials, collateral and other duties to assist in the smooth operation of Sales department of Fairmont Dubai. He/she is also responsible for providing attentive, courteous and efficient service to incoming calls and hotel guests. Reporting to the Director of Sales.

Responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service.
  • Responsible for the smooth operation of the sales office at all times Monitor Phones, voicemails, sales mailbox – all with same day 2 hour response time Prepare collateral for site inspections, outside sales calls, and sales trips.
  • Enter, coordinate and follow up with Sales Reservations and daily show.
  • Assist with rooming list uploads as needed.
  • Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record.
  • Maintain adequate inventory of office supplies; including sales collateral.
  • Handle/contract social room blocks.
  • Respond and represent sales manager(s) when out of the office.
  • Merge negotiated and group contracts RFP season efficiency/success; update tracker; timely responses via Lanyon, RFP & other 3rd party platforms.



  • A Bachelor’s Degree and/or Hotel Management degree preferred.
  • Two years’ experience working for a luxury hotel; and/or other sales related experience preferred.
  • Strong work ethic and the ability to work extended hours when required.
  • Strong organization and time management skills.
  • Proven ability to work efficiently in a demanding and fast paced environment.
  • Proven ability to work cohesively as part of a team in a multi-cultural environment.
  • Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data.
  • Excellent written and oral communication skills

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor?
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