About Our Hotel

The iconic Fairmont Mount Kenya Safari Club is a luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930’s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through conservation and sustainability initiatives. As part of the conservation work, the property has a goal to rehabilitate and release the antelope species called the “Mountain Bongo’s” who were heading towards extinction and hence continues to make historic strides for future generations.

Nestled in the lush foothills of Mount Kenya, it is strategically located on the Equator offering 100 luxury rooms and villas. The hotel features a prestigious main structure that reflects the 1950’s colonial architectural design with a luxury country club feel, complemented by independent quaint cottages, including William Holden’s original cottage which offers breathtaking views of the mountain.

The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

• Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives within the hotel and conservancy.
• Ensure all practices are complete, in keeping with local legislation.
• Route documentation to relevant offices in a timely manner.
• Overseeing the timely and confidential management of employee data.
• To ensure that an efficient and accurate filing system, both manuals as well as electronically is maintained at all times.
• To ensure steps to curtail absenteeism and disciplinary issues and take necessary and timely legal action when required.
• To ensure adherence / compliance of relevant legal statues/returns.
• To ensure that employee facilities are maintained and cleaned to the hotel standards of operations.
• To maintain a systematic recruitment and selection process, maintaining a database of internal and external candidates for, whereby the primary focus is to provide development opportunities and promotions from within the company and grow internal and local community talent.
• Ensure that Job Descriptions, Employee Specifications and are correctly administered and recorded in employee’s personal files.
• Represent management in dealings and disputes.
• Ensure open communication and transparent management style
• Ensure consistent and Fair Grievance handling and Misconduct management providing professional counselling and coaching to correct inappropriate behaviors
• Collaborates with Learning and Development Manager for the supervision and organization of all training activities with in liaison with the Talent & Culture Manager
• Ensure that an effective Communications Programme is implemented that maximizes employee’s awareness of our objectives and hotel updates
• Provide sufficient training and development opportunities to ensure teams are confident, well trained and professionally equipped to deal with the demands of their function.
• Ensure high standards of personal presentation and grooming, positive guest interaction and respect shown to colleagues for all employees under your supervision
• Contribute, support and drive Talent and Culture Initiatives, Employee Engagement and well-being initiatives, along with keeping management informed  
• Collaborate and contribute to the smooth operations of Employee Relations procedures with support from Talent and Culture Manage.  Ensure that  disciplinary, grievance, performance management, internal complaints, coordinating the employee’s exit and tracking status of full & final settlement, are handled as per hotel and legal standard.

Education Qualification/ Required Skills and Experience

• Degree in Human Resources Management
• CHRP Qualified
• 3 years’ experience as HR Generalist or HR Officer, Supervisory experience required 
• Experience responding to HR related questions and priorities' from employees/management
• Experience in handling labor relations matters and unionized teams 
• Experience working with MS Office software, including Word, Excel, Access, and PowerPoint.
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a luxury property