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• To provide sales support to the Director of Sales and Marketing (DOSM).
• To respond to all guest requests, maintain standards of service and client relationships.
• To develop high yield accounts in Corporate & GCC markets according to the sales segmentation.
• To achieve sales target set by hotel.
• Is aware of and abides by all hotel policies, procedures & relevant legislations
• Reports any hazards, risks, accidents as required
• Abides by and is aware of all relevant Occupational, Health & Safety legislation
• Ensures all directions are followed out at the request of any level of Senior Management.

Operational:

• Be actively involved in the Sales & Marketing Department in order to maximize sales.
• Ensure compliance with Accor minimum standards pertaining to Sales & Marketing.
• Maintaining existing leisure/corporate accounts and sourcing new business to achieve the hotel’s targeted occupancy and room revenue.
• Conduct sales calls to existing and prospective leisure/corporate accounts as per areas assigned by DOSM.
• Maintenance of all sales activities and account information in the Sales Database.
• In conjunction with the Sales Team, preparation and action of monthly sales activities plan.
• Entertaining of qualified clients within the hotel F&B Outlets.
• Attend and assist in the co-ordination of hotel functions as requested by DOSM.
• Maintain high profile within the travel industry and foster relationships with corporate accounts and MICE Market.
• Preparation of monthly report to Director of Sales and Marketing.
• Prepare a weekly sales report to be emailed to the DOSM by COB each Thursday.
• To ensure sufficient levels of hotel brochures and other literature is held by key leisure/corporate accounts. Take regular initiatives via email communication with these accounts.
• To respond to tender requests from leisure/corporate and government clients in conjunction with DOSM.  All submissions are to be approved by the DOSM prior to distribution.
• Interstate sales trips may be required however this will be dependent on the sales and marketing budget and approval by DOSM.
• Participation in selected trade shows.
• Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOSM.
• Attend weekly sales meetings with the DOSM.
• Conduct site inspections and host familiarization visits when required.
• Attend monthly review meetings with DOSM to discuss results versus goals in the annual sales call plan and company sales strategy.
• To be flexible to carry out other duties and assignments as requested by the DOSM.

Others:

• To adhere to the company’s high dress and grooming standards.  Corporate attire is to be worn at all times, including name badge when conducting hotel site inspections or entertainment.
• Communicate effectively with guests and fellow team members.
• Performance salary reviews will be conducted annually around the team member’s anniversary date and may be issued according to your account productivity and achievement of key performance indicators that have been set.
• To be flexible to carry out other duties and assignments as requested by the DOSM.

Grand Mercure Dubai Airport is a wonderful property just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station.