About Our Hotel

The iconic Fairmont Mount Kenya Safari Club is a luxury 5-star resort located in the Mount Kenya Wildlife Conservancy in Nanyuki, Kenya. The hotel is rooted in history and has evolved from the vision of its founding members in the early 1930’s as a hunting ground to a beautiful story today as a hotel within a conservancy. The organization plays a crucial role in its host community through conservation and sustainability initiatives. As part of the conservation work, the property has a goal to rehabilitate and release the antelope species called the “Mountain Bongo’s” who were heading towards extinction and hence continues to make historic strides for future generations.

Nestled in the lush foothills of Mount Kenya, it is strategically located on the Equator offering 100 luxury rooms and villas. The hotel features a prestigious main structure that reflects the 1950’s colonial architectural design with a luxury country club feel, complemented by independent quaint cottages, including William Holden’s original cottage which offers breathtaking views of the mountain.

The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

• In charge of all banquet operations, logistics and quality of service
• Coordination, supervision, training and motivation of the Food and Beverage Banquets Team  both permanent, part-time and casual
• Collaborate effectively with various departments to ensure smooth operations of events and handling of all guests queries.
• Ensure daily briefing and debriefing for all events to related departments and the banquet team
• Respond and manage to all customer requests and complaints and ensure quality standards are met
• Responsible for the grooming of the Banquet teams (Good presentation, discharge of outfits and badges, etc.)
• Coordinate and define the menus with the Executive Chef according to the needs and requests of client
• Define recruitment needs for banquet casuals staff in line with budget, Prepare shift schedules for according to needs of the events
• Prepare and allocate daily tasks for the banquet team and be able to conduct efficient pre and post-function meetings
• Allocate tasks, supervise and inspect the entirety of all events from set-up, service. Clearing and clean up.
• Follow outlet policies, procedures and service standards are maintained
• Work closely with the sales department to ensure all aspects of clients’ needs are captured and banquets orders are placed on time and accurately

• Minimum of 3 years of relevant leadership experience in a similar role
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with previous leadership experience preferably in a luxury property.
• Strong interpersonal and problem solving abilities.
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure.
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team.

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career.
• Work and learn in a luxury property.