Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose

Summary of Responsibilities:
Reporting to the security manager responsibilities and essential job functions include but are not limited to the following:

• Responsible for all Guests and colleagues within their line of sight, which includes the car park
• Patrol their designated area only
• Be alert for fire hazards and unsafe work practices and unsafe conditions.
• Be able to act according to all Emergency Response Plans
• Maintain good public relations with Guests
• Report for duty at least 15 minutes prior to shift starting time
• Be present at all daily briefings and de-briefings
• Know the position and name of every Security Officer on shift
• Maintain follow up action to ensure adherence to schedules and work standards
• Be alert for any unusual occurrences and take appropriate action  
• Primarily responsible for safeguarding property, employees and patrons of the hotel
• Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift
• Attend to all other relevant paperwork as needed
• When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security
• When assigned for a particular job or function, Security Officers will be guided by job descriptions
• Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulter’s services will be subject to Progressive Corrective Action up to and including dismissal.
• Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont’s policies and procedures

· Fluent in English or Arabic (written and oral)

· Minimum of 2 years safety experience, preferably within a hotel environment.

· Highly organized and able to prioritize and meet deadlines in a fast-paced environment.

· Service focused personality is essential; customer related experience an asset.

· Ability to work well under pressure in a fast-paced environment.

· Excellent communication skills and a professional presentation.

· Ability to work cohesively with fellow colleagues as part of a team.

· Must be physically capable of meeting the very physical demands of the position.

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