Come and join a dynamic Team with a friendly spirit to participate and develop the management of our two aparthotels located in Brussels downtown.

The position of executive assistant is based on a daily basis at the Adagio access Brussels Europe, which offers economic quality accommodation for business and leisure customers, a stone's throw from the commission and the European parliament. The Adagio access has 110 apartments from studios for 2 people to large studios for 4 people, renovated common areas with “Le Cercle” Adagio concept with a buffet breakfast, a reception open 24/7 and a small market offer with its pizza corner.

In this job, you will take care of the day-to-day running of the hotel. The range of duties can be divided into the following areas:

Operational

• directing the daily operations in the hotel
• intervening where necessary
• follow up on procedures and regulations
• control and communication with external housekeeping
• purchase and stock management

Team management

• recruitment and training of the team
• evaluation of employees
• establishment of personal objectives for the employees
• organization of team meetings
• maintaining the friendly, family atmosphere within the team
• scheduling, planning and task distribution

Guests

• ensuring optimal guest satisfaction and service
• acting as host or hostess - welcoming guests
• following up on reviews and possible complaints
• maintaining commercial contacts with local companies

Results

• contributing to the profitability of the hotel
• following up on P&L and monitoring budgets
• contributing to the annual budget preparation
• follow-up of revenue management, in consultation with head office
• participating in commercial activities, sales blitzes, networking events, ...

The candidate must have a fulfilled work experience in hospitality and a confirmed experience in a management position, for example, as Front Office Manager or M&E / Sales Manager and you are ready for the next step.

Furthermore, if you can find yourself in the following description:

• you are a real people manager
• you like to use an open communication style
• driven, dynamic and ambitious
• reliable and independent
• guest-oriented and commercial feeling
• hands-on and flexible attitude
• fluent knowledge of the various hotel systems
• French and English speaking - knowledge of Dutch and Spanish is a plus

Competitive salary, supplemented by annual bonus system and fringe benefits such as meal vouchers, hospitalization and group insurance, plus Accor Heartist program benefit.