Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity. 

Assistant Director, Banquets

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Jasper Park Lodge a truly memorable affair. As Assistant Director, Banquets, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:  

Reporting to the Director, Banquets, responsibilities and essential job functions include but are not limited to the following:             

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards 
• Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
• Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
• Coach and train the Banquet leadership team in all aspects of the department
• Assist with the Recruitment and Training for the Banquet Department
• Follow the annual budget and administer it in a fiscally responsible manner
• Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
• Respond to guest concerns and react quickly and professionally
• Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
• Attend pre-conference meetings with clients to confirm all relevant details are communicated
• Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
• Liaise with the Conference Services/Catering Department to ensure that a common vision in direction is further developed, shared, and maintained
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies
• Other duties as assigned

Your experience and skills include:

• At least 5 years of previous leadership experience in food and beverage required with minimum 3 years banquet experience
• Pro Serve certification required
• Valid Alberta Driver license required
• Previous experience in banquets or catering required
• Previous experience in a hotel banquet setting preferred
• University/College degree in a related discipline preferred
• Train the Trainer and Interaction Management and asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong knowledge of Microsoft Office, Word, Excel, Property Manager and Sales and Catering system preferred
• Ability to maintain complete confidentiality
• Excellent communication skills and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guests needs, remaining calm and courteous at all times

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections   

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS