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The Talent Experience Senior Manager is part of the Global Talent Experience & Digitalization Department which aims at defining and building strategic programs and providing support to our Talent & Culture Regional organizations.

He/she is a strategically minded human resources professional responsible for supporting the 4 regional Talent & Culture teams (corporate head offices and hotel operations), assisting with the deployment of programs and initiatives that support the global Talent & Culture strategy.

He/she will be responsible for managing 3 team members.

Key to the success of this role is the ability to communicate & collaborate closely with Talent & Culture Regional Teams.

Detailed assignements include:          

Talent Management:

• Support the roll-out of Talent Management processes:
  • Deliver toolkit to empower Regions to launch and manage Talent Management initiatives for hotels and head offices
  • Define digital processes in our systems
• Analyze and consolidate annual Global Talent Review for COMEX
• Coordinate and facilitate our development program for High Potential

Talent Engagement:

• Roll-out & adapt new strategy, communication and change materials and support of the international Head offices survey
• Manage our service provider in charge of surveys
• Facilitate the international network of global Talent & Culture relays for the deployment of the annual global survey (+ 160,000 respondents)
• Design, analyze, consolidate and communicate data survey analytics, key statistics and reporting metrics

Manage a team of 3 talent:

• Talent Engagement Coordinator
• Talent Experience (Talent Management & Talent Engagement) Coordinator
• Talent Management Apprentice

• Higher Education in Human Resources, Hospitality or Project Management is an asset
• Minimum of 8 years of experience, preferably in hospitality or retail
• Excellent written and verbal communication skills in both English and French
• Strong experience in Talent Management
• Strong organization and project management skills
• Demonstrated ability to be agile and flexible to shift priorities as needed or required
• Strong commitment to people and service, and a passion for the hospitality industry
• Service orientated and innovative mindset
• Expertise in Microsoft Office applications and digital tools
• Excellent attention to detail

Your team and working environment:

• Based from the Accor Global Headquarters in Paris, France (Issy-les-Moulineaux)
• Access to special employee rates, learning programs as well as staff cafeterias, conciergerie, fitness center, (and many more…) so you can learn, grow and enjoy at work!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.