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• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. 

• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. 

• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy 

• Assist, as required to screen calls for reservations.  Ensure accurate, up to date information is given. 

• Use every opportunity to promote hotel facilities

•Excellent communication and interpersonal skills

•Organizational skills and ability to multitask

•Customer service orientation and a welcoming demeanor

•Proficiency in Opera PMS & Microsoft Office Suite

•Previous experience in a similar role is a plus

The ibis Styles Bucharest City Center hotel is a cool and surprising destination for the modern traveller. At the same time, it is a dynamic place for business and events. The hotel has a unique design theme that combines traditional inspiration and modern trends. Moreover, the kindness and hospitality of the team completes the charm of the hotel. Their positive attitude will delight you from the first step.