Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.

Role: - Middleware Specialist

Job Description

· Mandatory Skills - IBM WebSphere MQ

Responsibilities

Production Support

· Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently

· Provide immediate workaround for all outstanding issues escalated to next level managers

· Interface with the respective levels for problems that require permanent fix and enhancements and provide suggestion/solutions, whenever feasible

· Track all issues escalated till closure

· Perform root cause analysis and prepare incident report

· Conduct capacity, Service Level Agreements and performance review and analysis daily

· Prepare & maintain up-to-date system documentation

· Project Delivery

· Participate in requirements gathering; work with team lead and/or senior analyst in reviewing and refining Interface Specifications; Analyse requirements to translate into middleware design;

· Translate middleware design to program codes and product configuration;

· Develop unit test package, execute tests & document test results to ensure the quality of the program

· Perform integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment

· Install, configure, deploy, maintain, troubleshoot, rectify middleware products

· Monitor, measure, analyse and report system performance parameters

· Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits

· Timely handling of user query and request and update the problem management system

· Actively identify areas to improve to ensure system stability and ease of maintenance

Requirement

· Typically 2 years’ experience with substantial project work in software development

· Diploma or Degree in Computer Science, Information Technology, Management of Information Systems or equivalent

· Experience with message oriented middleware such as IBM MQ, IBM Integration Broker, Microsoft MSMQ, Sonic MQ, Solace MQ, is advantageous

· Experience in interfacing standards, protocols, and programming languages such as Java, .NET, JMS, XML, XSLT, Web Services, SOAP, REST, JSON, MQTT, AMQP, is preferred

· System administration related experience in UNIX and Windows is preferred

· Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

All your information will be kept confidential according to EEO guidelines.