Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.

Greeting from AccionLabs...!!!!

Why AccionLabs?

• AccionLabs has been listed in the Top 20 Big Data Service Providers by CIO Review Magazine

• Fastest growing technology services firm in Pittsburgh & APAC regions

• Direct client requirements.

Role: SAP Consultant (SD Module)

Description:

• Provide global application maintenance service to users on company supported SAP Business Applications

• Provide global application maintenance support service to users via email and phone based on company methodologies, standard and tools

• Troubleshoot and resolve incidents for SAP standard applications and company specific developments

• Serve as liaison among user and global application maintenance colleagues in other regions

• Write and maintain Help Desk documentation within the IT Service Management System, document resolutions for future reference (known error)

• Conduct testing of application changes, prepare test data and document test results

• Support in the development of training materials

Job Requirements:

• Bachelor’s degree

• Minimum 3 years’ relevant working experience

• In-depth knowledge of SAP-SD module. Knowledge of CRM and/or SSF Ticketing Tools will be an added advantage.

• Conversant with relevant knowledge of business processes

• Basic knowledge of ITIL best practices (IT infrastructure library)

Thanks & Regards

Rajitha Reddy Jagapati|Team Lead

in.linkedin.com/in/rajithaj/;http://www.accionlabs.com

Driving Outcomes Through Actions!

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