Student Journey Administrator (LMS)

  • 301 Camp Craft Rd, West Lake Hills, TX 78746, USA
  • Employees can work remotely
  • Full-time

Company Description

Academic Programs International (API) is a leader in international and experiential education. Our mission is to design and deliver international experiences that inspire learning and enrich students, partners, and communities. We believe in the value of experiential education as a means of promoting intellectual curiosity, cultural sensitivity, and holistic personal development. In doing so, we are also dedicated to providing high-quality, accessible, and affordable international experiences to students across the U.S. 

Job Description

API is looking for a Learning Management System (LMS) Administrator to join our growing company.

The LMS Administrator is a member of the Programming team, responsible for providing technical support for the learning management system. In consultation and collaboration with internal and external teams, partners and subject matter experts, LMS Admin will deliver administrative updates and reporting, perform enrollment management tasks and optimize the course-building experience for the programming team, while maintaining a user-friendly, front-facing experience for students.

Essential Responsibilities:

  • Troubleshoot and resolve LMS processes and user requests 
  • Communicate with software engineers regarding back-end LMS processes
  • Liaise with subject matter experts across a variety of disciplines and global backgrounds, regarding LMS needs and capabilities
  • Collaborative among internal teams, including software engineers, curriculum developers, and instructional designers 
  • Manage a variety of projects under tight deadlines that are happening simultaneously 
  • Analyze assessment and engagement data analytics for continued improvement of instructional spaces
  • Contribute to LMS accessibility efforts for a variety of learner needs and accommodations

Qualifications

  • Bachelor’s degree, preferably in education/instructional technology
  • 1-2 years of professional experience in LMS administration, educational/instructional technology, distance learning, or related field, preferably in higher and/or international education
  • Knowledge of multiple LMS systems and their capabilities
  • International experience: study, living, and/or working abroad

Additional Information

Academic Programs International (API) is a leader in international and experiential education. Our mission is to design and deliver international experiences that inspire learning and enrich students, partners, and communities. We believe in the value of  experiential education as a means of promoting intellectual curiosity, cultural sensitivity, and holistic personal development. In doing so, we are also dedicated to providing high-quality, accessible, and affordable international experiences to students across the U.S.

  • API was established  by 4 international education professionals  (our “Founding Mamas”) over 20 years ago
  • We offer programs in 45 cities within 21 countries across Asia, Europe, Latin America, the Middle East & South Pacific
  •  GoAbroad Innovation’s People's Choice Award Winner (2019)

OUR LOCATION

API is headquartered in Austin, Texas, one of the consistently top ranked best places to live! We look forward to collaborating together in person again in our recently renovated office in Westlake Hills, located just minutes from Barton Creek, Lake Austin and downtown.

WHY JOIN US?

At API, you will acquire real-world skills and experience that will help advance your career in marketing, sales or study abroad, while learning from seasoned professionals about the field of international education and experiential learning.

  • API is a tenured team of committed and mission-driven professionals with a passion for what we do; we’ve been around for over two decades, but maintain the spirit of a small start-up
  • We love to promote from within, offering hands-on experience, mentorship, leadership and excellent growth and advancement opportunities; potential to convert to full-time employment at completion of internship or consideration for other open positions within the company
  • We can’t resist company events, celebrations and especially love raffling off gifts and prizes to staff 

At API, we celebrate diversity and are committed to providing an environment of mutual respect, equality and inclusion, representing a variety of backgrounds, perspectives, skills and experiences. All employment decisions are based on qualifications, competence, merit, performance and business needs. 

Equal employment opportunities are available to all individuals without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state or local law.

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