Service Supervisor

  • Full-time

Company Description

Absolute Water Technologies is an established industry leader in the ever-growing high purity water market. We are a growing regional company with stable ownership. We focus on individual development with a defined career path. If you are tired of being a number at a company and want to be rewarded for your performance Absolute Water Technologies is the place to be!

Job Description

Generally, work performed indoors in all commercial settings.

Compensation includes guaranteed full-time salary, performance bonus, health benefits, profit sharing, 15 days paid time off, paid holidays, tuition reimbursement, professional training opportunities, wellness program, additional on-call compensation and company provided 401k contribution.

Responsibilities Include:

Responsible for overseeing all functions of assigned branches including the service department and customer satisfaction.

  • Delivery and placement of water treatment equipment
  • Exchange Service Deionization Tanks
  • Conducting System Sanitizations (System Loops)
  • Component Replacements
  • Conduct and record basic water readings and operating parameters of equipment

This is a mix of field service work and office work.

 

Specific Duties/Projects

  • Ensures all technicians are performing at an acceptable level and are working efficiently.
  • Is the custodian of assigned assets including fleet, building operations, etc.
  • Completes assigned special projects.
  • Ensures all equipment is maintained and calibrated, as needed.
  • Ensures invoicing is completed in a timely manner for time and material jobs.
  • Is responsible for procuring any special equipment.
  • Serves as technical support for customers and Absolute Water staff.
  • Conducts site reviews for quality and procedural compliance.
  • Works to support the assigned branch’s ability to meet or exceed the sales and operating income budget.

Qualifications

Specific Required Skills/Traits:

  • Ability to communicate professionally in both oral and written form.
  • Driven self-starter with a strong work ethic, and sense of urgency.
  • Ability to actively listen to a customer’s needs.
  • Leadership ability – Ability to lead by example and get results through coaching and holding people accountable for actions and performance.
  • Organizational skills – ability to multi-task and prioritize to-do list, and follow issues through to completion.
  • Proficient in Microsoft Office (word, excel, power-point). Or trainable to do so.
  • Sense of ownership – take initiative and solve problems
  • Ability to be available for scheduled on-call service response.
  • Possess a valid driver’s license and acceptable driving history.
  • Drug Free and able to comply with random drug test as required by our customers.
  • Ability to push/pull at times 250 lbs.
  • Ability to occasionally lift 95 lbs.

Minimum Educational Requirements:

  • BS Degree in Management or comparable experience in a management role.

Additional Information

Compensation:

  •  Base salary
  • Aggressive commission potential based off of profit of new business.
  • Bonus potential if sales goals met.
  • Annual Profit-Sharing Potential
  • PTO program
  • Health and Dental Benefits
  • Company Vehicle

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