Abode Communities is a regional non-profit architectural, real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,900 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

Our mission is to open new doors in people’s lives through creative and responsible design, development and operation of service-enhanced affordable housing.

The Assistant Property Manager reports to the Property Manager and Regional Property Supervisor and is responsible for supporting the day to day operation and management of the property.  

Core Competencies for this role:

Relating and Networking: Easily establishes good relationships with residents and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humor appropriately to bring warmth to relationships with others.

Adhering to Principles & Values: Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities; encourages organizational and individual responsibility towards the communities we serve.

Delivering Results and Meeting Customer Expectations:  Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves goals.

Following Instructions and Procedures: Appropriately follows instructions from others without unnecessarily challenging authority; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organization; complies with legal obligations and safety requirements of the role.

Admin Support

Perform clerical duties: answering the phones, filing, preparing and distributing notices, setting up for meetings, etc.

Assist in maintaining tenant files, service requests, purchase orders, incident reports.

Assist in obtaining/processing rental applications, handling rent collections and deposits, processing move-ins/move-outs, annual re-certifications, etc.

Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, ordering supplies, etc.

Customer Service

Maintain positive tenant relations and deliver outstanding customer service

Maintain strong communication with property manager and maintenance staff.

Special projects as designated by Regional Supervisor or designee

High school diploma or equivalent

One-year property management experience, preferably with tax credit (TCAC) properties OR two years of general office/administrative assistant or customer service experience.

Ability to speak, read and write English and to draft clear reports and other correspondence.

Bilingual English/Spanish a plus.

Ability to communicate with residents and co-workers from diverse cultures and backgrounds

Computer literacy- Microsoft Office

Pay Range: $17- $18.50/ hr.

This full-time opportunity comes with a competitive benefits package that includes:

Medical, Dental, and Vision coverage, Flex Spending Account, company-paid Long-Term Disability, Basic Life and AD&D, Employee Assistance Program, and 401(k) plan with Employer Match.

Our organization is committed to promoting its employees’ work-life balance by offering generous paid time off policies (Vacation starting at 12 days per year, 12 Sick days, 11 Company Paid Holidays).

Abode Communities is an Equal Opportunity Employer.