Abode Communities is a regional non-profit architectural, real estate development and property management firm.

Abode Communities Property Management manages 35 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

Under the direction of the VP, Resident Services, the Case Manager is responsible for providing individualized case management services to low-income residents of Camino del Mar and Vista del Mar affordable housing locations in the Wilmington area.  The Case Manager will work as a member of a Resident Services team facilitating the Beyond Homes Resident Services program. 
Responsibilities  
•    Perform specialized tasks including comprehensive case management services for all tenants such as intake, assessment, goal setting, monitoring and reassessment, counseling, individual benefit assistance, and linkages
•    Develop Individual Service Plan (ISP) for all tenants/families and track individual progress
•    Provide individualized case management services to support housing retention, increase income stability and build community engagement 
•    Conduct intensive case management and crisis intervention to provide stable housing and wraparound supports using a trauma-informed care and empowerment approach
•    Maintain a caseload of approximately 174 families 
•    Practice time management skills to ensure the necessary level of services is provided to program participants
•    Work with the Regional Service Coordinator and partnering agencies to develop and maintain service delivery relationships 
•    Provide referrals and supportive services for residents 
•    Conduct follow-up with residents as needed
•    Provide timely, necessary program documentation, including the completion of administrative reports
•    Maintain proper documentation and current case notes in a computerized database system (Family Metrics) 
•    Prepare for and participate in compliance monitoring visits from government and private funders
•    Present resident case reviews to the Regional Services Coordinator on a monthly basis
•    Complete other duties as assigned by the Regional Services Coordinator
•    Provide general support to Beyond Homes Resident Services program including outreach and engagement with residents, coordinating workshops as needed, follow up with 3rd party service providers
 

•    Bachelor’s degree in Social Work or related field
•    Two years case management/advocacy experience working with low-income or formerly homeless individuals and families
•    Bilingual English/Spanish required
•   Valid CA driver's license and auto insurance required.
•    Ability to work with diverse ethnic and cultural communities
•    Ability to provide basic practice case management and case note format in permanent supportive housing with individuals and/or families
•    Basic understanding of standardized, detailed case note format “GIRPP”– Goal, intervention, response, progress and plan
•    Demonstrated experience in facilitating and providing Adult Capacity Building
•    Ability to provide crisis management services in challenging environments
•    Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances
•    Knowledge of and ability to navigate a variety of social services systems
•    Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
•    Strong communication skills both in verbal and written formats
•    Experience with creating case notes, maintaining files, developing Individual Service Plans and producing accurate reports 
•    Ability to work comfortably in both a team setting and independently

This is a full-time position (40 hours per week) requiring flexible hours including some evenings and weekends.

We offer a competitive benefits package that includes: Medical, Dental, Vision, Long-Term Disability, Basic Life and AD&D, Flex Spending Account, and 401(k) plan with Employer Match.

Abode Communities is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines.