Job Description 

The Store Operations team is the Global Home Office support for store associates and operations in Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks stores worldwide. The team is responsible for communicating and training on new initiatives, optimizing store labor, and maintaining store technology. In addition, the team coordinates with Home Office partners on opportunities and challenges in store operations.

The Assistant Analyst, Store Operations – Process & Productivity – RFID role is responsible for driving store performance tied to RFID, and evaluating and improving efficiency in stores via RFID and data analytics and process analysis. This role will work closely with multiple cross-functional partners, including Asset Protection, Supply Chain, and IT. This position also maintains a strong connection to stores and stores leadership, providing day-to-day support and insights, while also driving improvement through RFID and efficiency enhancements, supporting training and communication on these projects to stores.

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

• Support the evolution of RFID across stores globally. Gather and action on feedback from store associates on gaps in RFID and store processes
• Track RFID KPIs such as cycle count inventory accuracy and refill, creating PowerBI based reporting and insights
• Collaboration with other HO departments to drive efficiencies across RFID, store processes, and omnichannel
• Provide daily support and communication to stores team, as well as seasonal preparation and hindsighting
• Produce recurring analytics and reporting as well as build ad-hoc analyses to support Stores and Stores leadership
• Support RFID testing and initiatives from Store Operations and other departments
• Develop working knowledge of emerging RFID trends in retail industry

What Do You Need To Bring? 

• Bachelors Degree preferred
• Organized, with a high attention to detail, and root cause analysis capability
• Strong analytical thinking with the ability to integrate data from diverse sources and perspectives to identify patterns, optimize processes, and develop actionable insights
• Ability to generate new ideas and create solutions with the future in mind
• Resilient and able to operate in ambiguous situations, making sound decisions despite incomplete or evolving information
• Strong verbal and written communication skills with the ability to escalate issues
• Open to feedback and committed to continuous improvement; ability to learn from mistakes and apply insights to avoid repeating them
• Strong proficiency in Microsoft Office suite and PowerBI, or other data querying skills
• 1+ year’s experience in retail customer service, sales, or management OR experience with inventory tracking and management using RFID preferred

Our Company  

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process 
• Flexible spending accounts 
• Medical, dental and vision insurance 
• Life and disability insurance 
• Associate assistance program 
• Paid parental and adoption leave 
• Access to fertility and adoption benefits through Carrot 
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off and one paid volunteer day per year, allowing you to give back to your community 
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) 
• Seven associate wellness half days per year 
• Merchandise discount on all of our brands 
• Opportunities for career advancement, we believe in promoting from within 
• Access to multiple Associate Resource Groups 
• Global team of people who will celebrate you for being YOU! 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER