Job Description

The Coordinator for Supply Chain will be focused on both operations and transportation aspects of our Retail, E-Commerce and Wholesale fulfillment centers located in The Netherlands, UK and UAE. Our Supply Chain Coordinator will assist our EMEA Supply Chain Team by monitoring shipment and operational activities through the use of various internal and external reports, service provider websites/tools as well as our visibility application. 

This job is located at our Regional Office in London, UK

What Will You Be Doing?

• Provide assistance to internal customers as it relates to the routing, tracking, and delivery performance for all merchandise shipments
• Field inquiries from internal customers and external vendors regarding shipment issues, carrier services and department procedures
• Serve as the primary Transportation contact for Store Operation related business needs (e.g. service issues, reporting, data analysis, etc.) and day to day operations
• Participate in meetings with internal customers and external service providers
• Contribute to process improvements, both within Transportation and Operations
• Learn IT and reporting systems capabilities and implement as needed (e.g. PowerBi)
• Identify issues and implement resolutions in a timely fashion
• Perform ad hoc data collection and analysis as needed
• Ensure accurate estimated delivery dates are updated for internal reporting
• Perform inventory reconciliation process between internal and external system

Additional responsibilities may include:

• Support the evaluation and selection of service providers
• Lead meetings with external partners to drive results
• Take corrective action with service providers on sub-standard performance

What Do You Need To Bring?

• Proficient computer skills in Excel, Word, and Power point.
• Ability to communicate clearly with internal and external customers
• Supply chain visibility application experience a plus
• Must be able to work independently and collaboratively
• Strong organizational skills and attention to detail
• Ability to multi-task in a dynamic work environment and manage competing priorities
• Creative thinking, open-minded
• Strong ability to dissect and speak to analytical information
• Previous transportation experience in Retail/DTC/Wholesale preferred
• Strong orientation to quality, continuous improvement and customer service
• Team player with superior communication (both oral and written), interpersonal and consultative skills

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas. 

Our Values

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

 Our Brand

Would you jump at the chance to be part of reinventing one of the world’s most recognizable brands? At A&F, we’re on a mission to inspire our customers to be confident, feel comfortable, and face their fierce. Our goal is to create relevant products and brand experiences that allow our customers to define the narrative of their own stories. We approach the work week with a long weekend mindset: free from stress and with time well spent, we can realize our full potential.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive Bonus Program  
• Paid Time Off and Work From Anywhere Flexibility    
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER