Asset Protection Agent (Loss Prevention)

  • Full-time

Company Description

OUR COMPANY

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas. 

OUR VALUES

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, [including flexibility and competitive Paid Time Off], as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

    Job Description

    • Responsible for the execution of Loss Prevention initiatives in assigned location(s), as well as, implementation of shortage reduction programs in high shrink location(s)
    • Commit to the highest degree of professionalism and customer service
    • Partner with local store management to meet strategic Loss Prevention objectives
    • Maintain an effective relationship with mall security and local law enforcement partners
    • Effectively leverage business and sales performance as a means for shortage reduction
    • Participate in store associate training regarding approved Loss Prevention procedures and workshops
    • Provide clear and consistent training to store personnel on safety communication guidelines and crisis management protocols
    • Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with company apprehension policies
    • Initiate and support investigations related to Organized Retail Crime while partnering with supervisor, peers and police
    • Initiate investigations related to internal loss, determine sources, and communicate effectively to supervisor
    • Prepare case reports covering investigation details and represent the company in related court proceedings
    • Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

    Qualifications

    • Experience in the Security/Loss Prevention field or relevant experience in retail setting is an advantage
    • Bachelor’s degree preferred
    • Analytical skills and user level knowledge of MS Office required
    • Strong communication and interpersonal skills
    • Confident and able to talk in front of groups
    • Effective at fostering strong business partnerships
    • Ability to use good judgement based on company investigative guidelines
    • Ability to work evenings and weekends appropriate to retail business needs
    • Must have a reliable means of transportation
    • Must fulfill physical requirements including standing and walking

    Additional Information

    BENEFITS

    As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

    • Incentive Bonus Program
    • Paid Time Off (includes Vacation, Personal & Sick leave)
    • Paid Volunteer Day per Year, allowing you to give back to your community
    • Merchandise Discount
    • Medical, Dental and Vision Insurance Available
    • Associate Assistance Program
    • Paid Parental and Adoption Leave
    • Access to Carrot to support your unique parenthood journey
    • Access to Headspace dedicated to creating healthier, happier lives from the inside out
    • Pension program
    • Opportunities for Career Advancement, we believe in promoting from within
    • And a Global Team of People Who'll Celebrate you for Being YOU
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