Job Description:

The Store Concept & Design Operations Specialist manages and supports the core processes of the store design team and its role in bringing brand strategies to life within the physical {store} experience.  This person is focused on the effective communication and coordination involved with store planning* at A&F, ensuring efficient execution of multi-branded design projects, maintaining alignment with branded teams**, and meeting store planning objectives.

This process-oriented person must possess strong communication, prioritization, and organizational skills. They take initiative and ownership of tasks and follow through, collaborate to creatively solve problems, react quickly, and swiftly adapt to changing priorities. In addition, this person has retail design background and has experience as a Store Designer.   

*Store Planning group consists of Store Design, Real Estate, Maintenance & Construction, Global Procurement, Store Operations, and Tech Services

**Branded Team consists of Store Design, Marketing, Stores Field, Visual, Merchants, Brand Design, Planning, and Inventory Management

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing?

• Coordinate and manage the Store Concept & Design planning and implementation of capital projects and conceptual store projects
• Develop and maintain tools and processes that support the team in planning, implementing, and assessing risk to Global Real Estate projects and conceptual store projects
• Support on-time completion of key milestones and on-time project execution by tracking project schedules and design deliverables, identifying and quickly escalating issues, and strategizing solutions to maintain schedules and manage workload
• Coordinate and manage store design project request process
• Collaborate with Store Concept & Design Operations Strategy Manager, Store Planning, and Branded teams to identify, create, and rollout process efficiencies
• Support Store Concept Design & Product Development teams in developing design solutions driven by internal and external customer insights

• Manage department budget
• Manage onboarding and training process for new team members; manage Masterclass calendar for ongoing team education and training
• Support presentation needs for key meetings, working in Microsoft applications & Adobe Creative Suite

What do you need to bring?

• 3+ years of retail design experience required
• Bachelor’s degree (preferably in Interior Design or Architecture) or related experience.
• Required proficiency in PowerPoint, Excel, AutoCAD, Adobe Creative Suite (Illustrator, InDesign, Photoshop), Sketch-up/3D Modeling Programs; proficiency in Enscape, Jira, Lucernex a significant plus
• Self-motivated – takes initiative, ability to work independently and drive results, comfortable operating in ambiguity on complex, large scale projects
• Strong communication skills, particularly surrounding the development of process and presentations
• Curiosity, creativity and motivation to push our brands to be the best they can be
• Organized and ability to multi-task in a dynamic environment
• Team player – collaborate effectively with a team and diverse group of business partners
• Receptive to feedback from team and multiple business partners
• Energetic, positive, creative problem solving with a solution-based strong communication skills, particularly surrounding the development of process and presentations

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Onsite fitness center
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER