Job Description 

The Brand Protection Coordinator is an entry point investigative role responsible for developing targeted investigations as identified through review, analysis, and strategic execution of the broader internet enforcement programs, including resolving trademark, copyright, and various other instances of brand abuse online via effective reporting channels. The Brand Protection Coordinator will further support the global Brand Protection team in all areas, including but not limited to case entry and updates (including research, intelligence gathering, and logging physical evidence), vendor setup and invoice processing, partner training, and coordinating and/ or otherwise assisting with cross-functional department projects.

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

• Detection and submission of trademark, copyright, and brand abuse online, including evidentiary work product preparation as appropriate
• Maintaining communication with corporate Brand Protection team regarding ongoing case work, results metrics, and global training opportunities
• Preparation of case reports and updates that provide investigative details and findings as well as identifying control weaknesses with recommended solutions and process improvements
• Coordinate efforts with Global Home Office personnel to authenticate products
• Vendor maintenance, including setup, documentation, and invoice processing
• Train and liaise with stores Asset Protection staff
• Coordinate investigative efforts and provide training for private investigative groups, local law enforcement, customs agencies, and corporate attorneys
• Administration of all Brand Protection programs, as assigned
• Other duties and responsibilities as deemed necessary by Brand Protection leadership

What Do You Need To Bring? 

• Bachelor's degree or equivalent practical experience
• 2+ years of experience with investigations or asset protection preferred
• Knowledgeable in Intellectual Property Rights concepts (e.g., trademarks, copyrights)
• Experience with online research, including open-source repositories such as social media sites and forums (familiarity with Internet law preferred)
• Proficiency with Word, Excel, PowerPoint, Outlook, Google, and basic digital photography; familiarity with other O365 applications (e.g., Teams, SharePoint, Power Automate, Power BI) is a plus;
• Outstanding attention to detail and curiosity; a drive to figure out how things work with an ability to multi-task and problem solve
• Strong communication (both written and verbal) and interpersonal skills
• Comfort with repetitive tasks and penchant for process and efficiency improvement
• Ability to maintain confidentiality while working on sensitive matters
• Must demonstrate an ability to plan and work independently
• Fluency in multiple languages is a plus
• Willingness to travel occasionally (up to 10%)
• Must pass a comprehensive background check
• Bachelor’s Degree or related experience  

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Onsite fitness center
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER