Job Description 

The primary responsibility of the Technical Product Analyst is to work within the A&F Technology and business community to understand user and technical requirements. The analyst will partner with business users, clients, and engineering teams to identify opportunities and inefficiencies, and manage business requests. They will work with the MDM/Catalog Services team to prioritize, discover, and deliver features/stories.

This role is focused on the MDM (master data management) product domain, which includes, but is not limited to the Stibo STEP MDM platform and custom peripheral applications, such as Category Assignment Tool, Sorting Rules Manager, MVP digital pricing tool, Photo Studio Workflow. The ideal candidate is both familiar with retail product data and related workflows and is comfortable with product data systems.

What Will You Be Doing? 

• Identify opportunities to improve product workflows and product data systems
• Track technical product metrics and identify feature-level solutions that improve them
• Team up with cross functional teams to ensure business needs are understood, documented, and are being met
• Maintain a strong understanding of the MDM toolset and a close relationship with business users to understand any challenges they’re experiencing with them
• Translate business needs into feature and story level requirements
• Feature-level ownership in the MDM domain; help to define success criteria of a feature and then drive its successful completion
• Evaluate potential product features, assessing time and complexity, and help prioritize the development of solutions in alignment with larger strategic objectives
• Partner with Technical Product Manager (TPM) to develop a technical product roadmap and communicate roadmap to stakeholders
• Contribute to defining objectives and key results (OKRs) for each feature, in partnership with TPM and Data & Analytics team
• Gather data and insights using available tools on a daily to weekly basis to assist TPM with prioritization decisions
• Point of contact for both inbound and outbound communication related to the MDM product and its features
• Responsible for understanding and articulating the impact of changes across MDM domain
• Participate in user acceptance testing as needed and closely monitor released features
• Collaborate with experience squads and other technology teams to identify dependencies
• Participate in Agile ceremonies
• Triage business issues and provide business support
• Debug data issues within MDM, MVP, SRM, CAT, and PSW applications

What Do You Need To Bring? 

• 3+ years of experience working with MDM/Data Technology in an IT Support or Analyst Role
• Strong understanding of retail product data and workflows
• Ability to successfully manage timelines whether working independently or in a team environment
• Shows high attention to detail while balancing both quality and speed of delivery
• Excellent analytical, opportunity assessment, and problem solving skills
• Ability to effectively communicate with creative, strategic, and engineering partners, and adjust messages to match audience’s level of technical proficiency
• Embodies A&F Leadership Standards at the “Leads Self” level:
  • Works with a sense of urgency and demonstrates a drive for results
  • Balances quality with speed and impact
  • Follows up and follows through
  • Identifies problems and creates impactful solutions
  • Collaborates on solutions to achieve team and business goals
  • Voices thoughts and ideas with the team
  • Shows respect and support to everyone
  • Shares learnings and seeks feedback
  • Encourages risk taking and test & learn approach
  • Generates original ideas
  • Pushes self beyond comfort zone and to think beyond the norm
• Personal Attributes: Driven, Self-starter, Curious, Empathetic, Articulate, Collaborative, Accountable, Organized, Conscientious, Diligent

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive Bonus Program  
• Paid Time Off and Work From Anywhere Flexibility    
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $81,000 - $104,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.