Job Description 

The Digital Pod for Channel Engagement is dedicated to the operational excellence, daily production and deployment, and capability ownership of our digital marketing channels. Members of this team partner daily with marketing strategy and creative teams to produce, QA, and deploy campaigns across critical platforms for email, push, and social media. In addition to daily collaboration, members of this team partner across other cross-functional teams (and external partners) on the growth of our channel capabilities including special projects, data integrations, and testing. This team is passionate about operational efficiency, maximizing our channel capabilities, and accurately deploying each marketing campaign.

What Will You Be Doing? 

• Partnering daily with marketing teams to schedule, produce, QA, and deploy digital campaigns  
• Managing automated lifecycle and trigger programs across email and push
• Collaborating across marketing, creative, and technology functions to deliver marketing campaigns
• Partnering with fellow members of the team to identify best practices, optimize ways of working, and maximize the use of our digital marketing channel capabilities
• Bringing exceptional attention to detail and passion for enabling marketing campaigns with an eye for continuous optimization and relentless operational efficiency

What Do You Need To Bring? 

• A Bachelor’s degree or related experience
• 2+ years of experience in digital marketing operations with strong project management skills and direct experience enabling marketing campaigns through digital products, platforms, and related capabilities
• Experience managing relationships with external technology partners responsible for business-critical daily delivery
• Experience partnering with marketing and creative teams to operationalize marketing plans and produce, QA and deploy digital marketing campaigns  
• Experience partnering with email or webdevelopers, producing digital content, and leveraging templates / design systems
• A passion for the customer, their relationship(s) with our brands, and how digital marketing capabilities enable the customer experience vision our brands aim to deliver on a daily basis

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive Bonus Program  
• Paid Time Off and Work From Anywhere Flexibility    
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Access to Carrot to support your unique parenthood journey 
• Access to Headspace dedicated to creating healthier, happier lives from the inside out 
• 401(K) Savings Plan with Company Match 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 - $55,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.