This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

• Responsible for generating analysis of eCommerce / Direct to Consumer sales and returns information, identifying transactions/orders where fraud is present or suspected  

• Utilizes Exception-based reporting analytics, business intelligence tools, order processing platforms and payments databases to expose and investigate online fraud schemes 

• Identifies website/program abuse. Conducts Darknet/Deep Web investigations 

• Gather, synthesize and communicate intelligence on fraud trends, promotional issues in the online channel 

• Work alongside a team of centralized investigators to help direct various programs and initiatives 

• throughout the company 

• Working group liaison for all Online and Cyber Security related initiatives which impact stores and direct to consumer business 

• Reports to the Manager of Asset Protection 

•  

• Builds and delivers in depth analysis of internal and external loss cases and trends to field Asset Protection partners supporting localized investigations 

• Supports the field Organized Retail Crime investigators with adhoc reporting needs 

• Responsible for managing individual recovery through efficient chargeback processing, coordinating with victims, law enforcement, suspects, ect… 

• Develops key external relationships with industry experts, specializing in eCommerce risk mitigation to identify newly emerging fraud trends and preventative solutions 

What Do You Need To Bring? 

• Four-year degree (preferred); Bachelor’s degree in Criminal Justice, Business, or related field preferred 

• Two to five years asset protection or retail experience preferred  

• Proficient in Microsoft Excel, Word, PowerPoint  

• Intermediate data visualization experience (Tableau or similar) preferred 

• Experience using SQL for use in reporting/analysis preferred but not required 

• Knowledge of Asset Protection systems (case management systems, POS exception reporting) preferred 

• Strong fundamental business and analytical skills; ability to analyze data and use deductive reasoning to quickly uncover patterns 

• Demonstrated ability to lead teams remotely 

• Strong communication and interpersonal skills 

• Confident and able to talk in front of groups 

• Demonstrated success in cross-functional integration/relationships 

Our Company 

 Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

 We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, [including flexibility and competitive Paid Time Off], as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER