District Manager, Asset Protection

  • Full-time

Company Description

At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for the incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open workspace, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.

    Job Description

    ·       Responsible for the execution of Asset Protection initiatives in assigned district, as well as, implementation of shortage reduction programs in high shrink locations 

    ·       Partner with local store management and corresponding District Managers to meet strategic asset protection objectives

    ·       Effectively leverage business and sales performance as a means for shortage reduction

    ·       Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, human resources compliance and customer service

    ·       Will be required to, at times, efficiently recruit, hire, and train Asset Protection Agents and Investigators 

    ·       In charge of training program for new Agents and Investigators, as well as, ensuring compliance with shoplifting apprehension policies 

    ·       Participating in store associate training regarding approved Asset Protection procedures and workshops

    ·       Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension

    ·       Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

    ·       Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols

    ·       Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty 

    ·       Conduct investigations and interviews for inventory, cash loss, and violations of policy

    ·       Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement

    ·       Complete special projects as assigned by the Regional Manager of Asset Protection

    Qualifications

    ·       Bachelor’s degree or equivalent required 

    ·       4 or more years experience in a supervisory asset protection or equivalent security role preferred

    ·       Strong communication and interpersonal skills 

    ·       Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines 

    ·       Ability to work nights, evenings and weekends appropriate to retail business needs 

    ·       Must pass a comprehensive background investigation

    ·       Prior experience with Wicklander-Zulawski interviewing is an advantage

    ·       Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)

    Additional Information

    ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER © ABERCROMBIE & FITCH CO. 2012

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