AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Business Systems Leads (BSLs) proactively works with the Information Research Business Systems Analysts and CDO Business teams to analyze business processes; elicits, defines, analyzes and documents business & system integration requirements for new or existing systems; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to leverage new or existing components.  They translate business requirements into functional requirements; perform data modeling; leads, coordinates testing, verification, and validation of requirements. The BSL provides advice, assistance and technical leadership in any area associated with planning, procurement, provision, delivery, management, maintenance and effective business use of systems within Clinical Development Operations.   

Responsibilities

• Collaborate with business stakeholders across multiple units to understand processes, strategies, and requirements, identifying opportunities where technology can enable improvements. 

• Build and maintain strong, trust-based relationships at all organizational levels and with external partners, ensuring clear communication and alignment between business and technology teams. 

• Provide informed recommendations to stakeholders, offering technical guidance to achieve measurable process improvements. 

• Ensure compliance with corporate and divisional policies, while assessing emerging business needs and evaluating technology solutions using best-practice methodologies. 

• Partner with stakeholders to proactively identify and evaluate risks associated with business and technology decisions. 

• Manage stakeholder expectations and promote understanding of AbbVie Technology’s capabilities and services. 

• Advocate for business needs to drive high-quality outcomes and results. 

• Work closely with Centers of Excellence and strategic managed services providers to ensure the effective development and delivery of solutions.

• Bachelor’s degree with 7 years of relevant experience, master’s degree with 6 years, or PhD with 2 years in business information systems or a closely related discipline. 
• Proven leadership and analytical skills, including coordinating across functional and technical teams. 
• Proven experience in the documentation, implementation, configuration, and operations of custom and purchased technology solutions. 
• Excellent interpersonal skills and well-developed verbal and written communication skills. 
• Must be able to effectively lead and facilitate meetings with business stakeholders and technical team members. 
• Must be “deliverable focused” and detail oriented. 
• Must exhibit strong teamwork skills. 
• Must have a strong customer focus. 
• Knowledge of the pharmaceutical industry and advanced expertise in Software Development Lifecycle (SDLC) methodologies strongly preferred.
• Experience with both Waterfall and Agile (SCRUM) methodologies. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html