AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Primarily responsible for quality systems implementation and support. This role manages activities supporting the QA System and business driven objectives. The Manager, Quality Systems Support has leadership responsibilities over all laboratory enterprise systems providing oversight to business system owners and the site digital system leads/administrators. In addition to these responsibilities the Manager, Quality Systems Support owns the business change management processes and data governance models within the enterprise systems ensuring compliance in all sites within the AbbVie enterprise.

•Manage team of 2 direct reports; QA System Specialists.
•Oversee projects for implanting new IT Systems, setting robust implementation strategies and tactical implementation plans.
•Develop long-range and capital plans to maintain and advance our enterprise systems in alignment with the overall laboratory strategic objectives.
•Maintain operating budget for capital and operating expense associated with business owned system maintenance and enhancement.
•Maintain global policies for laboratory enterprise systems ensuring compliance with regulatory expectations for software quality assurance, software development lifecycle.
•Act as the primary liaison for questions relating to enterprise laboratory systems during site regulatory and third party inspections/audits.
•Provide strategic direction and indirect oversight to digital system leads at each laboratory within the enterprise (globally), ensuring alignment with global master data standards and change management practices.
•Accountable for the maintenance of communication between sites and global quality/global BTS teams through established routine communication/collaboration forums.
•Accountable for successful implementation and sustainability of robust, user friendly, enterprise systems that drive efficient and effective execution of laboratory workflows.
•Leveraging AI supporting tools and data automation technologies
•Support implementation of new technologies
•Identify and implement new technologies for QC Operations

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•Bachelor’s Degree in Science or Business or Engineering or equivalent work experience required
•Compliance and/or QA experience 
•Quality system development and implementation
•10+ years of experience in quality systems or business support in a regulated environment

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html