Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions.  For 40 years, we’ve developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers.  Abacus maintains core competencies in: IT Infrastructure Support, Network Operations and Maintenance, Communication Solutions, Systems Engineering and Integration, Cyber Security / Information Assurance, Application Development, Program Management, and Business Transformation.

• Configure, maintain, troubleshoot, and test all network switching and routing devices on both classified and unclassified networks.  Network environment is a mixture of both Cisco and Juniper devices and area of responsibility is from the end user up to the installation’s network boundary, at Layers 1, 2, and 3.
• Respond to all network communication closets and providing on-site customer support.
• Assist with VoIP support, maintain accountability of equipment, and respond to all RFIs, taskers, and suspenses.
• Utilize ticketing systems such as ServiceNow for all requests and incidents.
• Assist with server and network actions as needed.

2+ years experience in a network support role.  Must be Security+ certified.  Must be Cisco or Juniper certified or able to obtain the certification within six months.  Experience with Cisco or Juniper routers and switches.  Knowledge of Command Line Interface (CLI) and Putty.  Experience with SolarWinds, Forescout, and TACLANE desired.  Experience completing DISA Standard Technical Implementation Guides (STIGs) a plus.  Knowing best practices as it relates to network configurations and network security.  Familiarity with DISA/DoD/AF regulations, instructions, and guidance desired.  Must be self-motivated, customer-oriented, and have excellent communication skills.  Able to work with customers on a variety of network issues and adapt quickly to changes in workload and priorities.  Able to lift and install network devices in excess of 25lbs.  Some evening and weekend work may be required for service interruptions on a case-by-case basis.  Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

All your information will be kept confidential according to EEO guidelines.