You will be joining one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place!  You'll work across some of Europe’s best known digital real estate brands including: 🇫🇷 Meilleurs Agents, 🇫🇷 Groupe SeLoger, 🇧🇪 Immoweb, 🇩🇪 Immowelt, 🇪🇸 Housell and 🇮🇱 Yad2.

Your mission will consist of helping, shaking up and inventing in order to simplify the life of all our internal customers, but also the management and rationalisation of our tools.

We are looking for a person who can :

• Ensure the follow-up of users (life cycle of the employee in the IT sense: arrival, internal mobility, departure)
• Carrying out level 1 and/or level 2 assistance (GSuite, getting to grips with new hardware, new software, initial incident diagnostics, filling in a ticket, assisting with a first connection, setting up parameters, opening accounts, rights, maintenance, repairs, managing the fleet).
• Manage computer and mobile devices
• Understand and challenge the procedures already in place
• Document new resolution procedures in the knowledge base.
• Pass on information to the rest of the team
• Communicate in a simple and efficient way with our internal customers

An employee with :

• A strong knowledge of GSuite or Microsoft 365
• Successful experience in an equivalent position
• Good communication skills and the ability to communicate in simple terms
• An enthusiastic and willing mindset
• Goodwill and a taste for teamwork!
• Capability to work in German and English

What we offer:

• We are one of the leading PropTech platforms in Europe. If you have ever rented or bought a property, you may have used one of our classifieds portals. Now is the perfect time to join us and help elevate our AVIV brand.
• A high profile role in our organisation, reporting to our management.
• The opportunity to work hybridly within our business area, with international travel to our sites in France, Belgium and Germany.
• The autonomy to work in the style that suits you best to be most productive.
• The freedom to tell us what tools you need to be successful in your job, so we can prepare you to get there.

Recruitment process :

• Telephone pre-qualification with Brian, Talent Acquisition
• Technical and managerial interview by video with the hiring manager Samuel/Andreas
• Meeting with the team on video or in person.

We are an equal opportunities employer and place where everyone is welcome. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).