Technical Writer

  • Katerynyns'ka St, Odesa, Odes'ka oblast, Ukraine, 65000
  • Full-time
  • Department: Analytics
  • Location: Odesa

Company Description

AUTODOC  — is Europe’s leading online retailer for car spare parts. As the fastest-growing company in this sector, with sales growth of 67% in the financial year (from 415 million EUR in 2018 to around 615 million EUR in 2019; 2017 — EUR 254 million), AUTODOC is aiming to expand its position further. Now we are represented in 26 other European countries in addition to Germany.

AUTODOC pursues a strong customer focus on social media, through technical support in the respective national language and a demand-oriented product range currently comprising almost 2.5 million items from 545 brand manufacturers for 128 car brands.

Job Description

  • Interacting with software and identifying information needs of software users
  • Taking part in the organization of processes related to tech documentation creation & support (workflow, technical aspects, automation, standards etc.)
  • Tech documentation creation and support (product & process documentation: system components & architecture description, API, dev/qa guidelines, specs, user journey schemes, user manuals etc.)
  • Effectively communicating with programmers and customers, and extracting information from them in a professional and personable manner

Qualifications

  • Ability to extract documentation related data from code/tasks description/specs/team members etc
  • Understanding of SDLC
  • Ability to create technical documentation from scratch
  • Generating docs automatically (conditional/alternative sections, multilingual support etc.)
  • Knowledge of such tools as Microsoft Word, FrameMaker, and RoboHelp, Wiki, Jira, Confluence
  • Knowledge and experience in markup languages
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Additional Information

We treat everyone from Autodoc team as a member of the family. That’s why we have created the best working conditions:

  • Comfortable office in the city center
  • Five-day workweek with flexible schedule (9.00 — 18.00 (± 1 hour schedule)
  • Personal and professional development
  • Paid sick leave and vacation (20 days / year) + days off
  • Sports activities (yoga, football, basketball, karting, etc.)
  • Participation in corporate events, individual birthday greetings
  • Corporate library
  • Attending lectures, trainings within the company
  • Participation in the drawing of gifts at corporate events (AirPods, IPhone, trip abroad, etc.)
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