Technical Support Engineer

  • Full-time
  • ASSYSTEM Job: Engineering / Technical
  • Type of contract ASSYSTEM: Permanent
  • ASSYSTEM Sector: Defence

Company Description

Assystem is an international company with one mission: accelerate the energy transition around the world.

Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy.

We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition.

Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering.

To ensure a viable, efficient, and reliable energy future for all

Job Description

Your future team:

Are you ready to launch your engineering career in a dynamic environment with real-world impact? We are seeking a motivated, Technical Support Engineer with a passion for problem-solving, collaboration, and technical innovation to join an innovative Design Management Team.

Your missions:

This role would be perfect for Early-Career Engineers or Degree Apprentices who are looking for a step up and offers a unique opportunity to gain hands-on experience while working closely with a Design Management Team on a high-profile project. The responsibilities of the Technical Support Engineer will include:

📝 Providing support to the Design Management Team, ensuring the successful delivery of engineering project scope.

📝 Assisting in a variety of technical administration tasks, including desktop research and field visits to collect data.

📝 Monitoring engineering processes, identifying opportunities for improvement.

📝 Compiling, analysing, and publishing reports for management with insightful commentary.

📝 Developing solutions to technical challenges and applying engineering principles under guidance.

📝 Contributing to Information Management and BIM (Building Information Modelling) areas, ensuring smooth integration of BIM principles.

📝 Maintaining and managing documents using SharePoint and other document management systems.

Why join the community of Switchers?

As one of the Top 3 Nuclear Engineering companies in the world, Assystem offer a competitive benefits package which includes:

💥25 days of annual leave + bank holidays
💥8% company pension contributions
💥Healthcare cash-plan to get money back on dental, medical, physical care
💥Employee assistance programme including 24/7 access to free mental health support, virtual gym classes and more
💥Get professional and industry membership fees paid for.

Qualifications

Qualifications/Skills to be successful:

🔹 Strong communication skills to liaise with stakeholders and design managers.

🔹 Experience with Vault and SharePoint (or similar document management systems).

🔹 A background in engineering, preferably across multiple disciplines (nuclear, oil & gas, marine, aerospace).

🔹 Demonstrated ability to work independently or within a team, ensuring high-quality outputs.

🔹 Numerate, computer literate, with knowledge of applications such as Excel.

🔹 Ability to follow engineering processes and maintain accurate, detailed records.

🔹 Awareness of health, safety, and environmental standards.

🔹 A STEM-based qualification post-16 is required.

Additional Information

- Staff or inside IR35 contract role.

- Remote working with trips to Plymouth every few months.

- BPSS clearance required to start, SC clearance required (sole UK nationals only).

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

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