We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you. 

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.  

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work.  We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work. 

The Role: 

We're looking for a highly engaged and passionate Software Engineer to join one of our back-end teams in the Customer Care Technology domain. You will work at all stages of the product lifecycle from requirements capture, through design and implementation to system testing, integration and deployment. 

The successful candidate would also be encouraged to engage in training, conferences and other exercises to continuously broaden their skills. This is intended to develop both their career and their contribution to the team.

THE TEAM 

The Customer Care Technology team consists of a total of 30+ people, split across four cross-functional feature teams supported by Architects, Business Analysts and Engineering Leads. 

Customer Care also works closely with Analytics, UX/UI, Infrastructure central teams to build the ultimate experience for our internal Customer Care Advisors, using the most recent Cloud technologies available on the market.

We’d love to meet someone with experience of:  

• Latest versions of .NET Framework (C#)
• Azure Kubernetes service (AKS) / app services
• Azure Service Bus
• Azure Cosmos DB, SQL DB
• GitHub, Azure DevOps
• ATDD/BDD
• Interest in crafting high quality software
• Scrum/Kanban

What You’ll Be Doing:    

• Work as part of an enthusiastic and motivated agile development team that takes pride in delivering high-quality software into production
• Take a test first approach from business requirements through to code
• You will continually develop and improve our code and technology, whilst playing an active role in the conception of brand-new features for our millions of global customers
• Keep our customers happy by writing high quality code to handle our hyper-scale demand
• Join our regular Tech Develops days to learn new things, take part in internal and external hackathons, share your knowledge and help to drive improvements in engineering

What’s in it for you?

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day 
• Discretionary performance related bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Our Commitments

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?
 
We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too. 

We have several employee networks that operate as safe spaces, to help support and celebrate our people, find out more here.  

How can we support you to be your best self? Our Talent team will be happy to provide support e.g. if you need additional time to prepare for an assessment or you have requirements for any part of the interview/hiring process - just let us know by email or phone, whatever works best for you. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to. 

If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.