Account Management Administrator

  • London, UK
  • Full-time

Company Description

ASOS Partner Fulfilment Programme  

The ASOS Partner Fulfilment programme is a gateway for ASOS Partner Brands to sell their inventory directly to ASOS customers.  The programme’s aim is to improve the ASOS customer experience by providing improved size availability and more choice within the current brand portfolio as well as onboarding 100’s of locally relevant brands in key markets globally.  We have an ambitious target for the programme to make up 5% of total ASOS GMV by 2025

The Team

The Partner Fulfilment team falls within the Commercial Operations function; it is our job to manage a key trading leaver for the Commercial teams in order to maximise the trading opportunities with our brand partners on the platform.

Job Description

The Role...

Account Management Administrators provide critical admin support to our Partner Fulfilment Account Manager. They help the Account Manager to develop key account relationships and work with our partner brands to ensure relevant product ranges are made available to our 20-something customer. They work collaboratively to ensure that the partner fulfilment programme runs smoothly, supporting with sample management, updating the critical path and raising styles in line with partner brand deadlines.

What you'll be doing...

  • Working with buying teams to ensure Partner Fulfilment additional ranges are raised accurately and on time
  • Support the account manager in building strong working relationships with Partner accounts
  • Create and maintain a robust sample critical path for each partner brand
  • Working collaboratively with the buying teams for sample handover to ASOS Studios
  • Proactively monitor our partners Article Status Reports to ensure maximum visibility of styles on the ASOS platform and support resolution of issues to maximise the sales opportunity
  • Delivering efficient administrative support to the team, to ensure a smooth running operation and relevant reports and files are kept up to date at all times
  • Participate in market reviews to understand competitor activity, identifying brand partnership opportunities for the department and presenting back ideas to the team
  • Taking the opportunity to learn and develop key skills through the ASOS Commercial Academy



We'd love to meet someone who...

  • Is super organised, able to use their initiative and to work in a fast-paced environment
  • Has a strong understanding of 20-something culture and the ASOS customer, and is able to find the latest trends relevant to them
  • Has great attention to detail
  • Is able to build great professional relationships
  • Is confident using MS Office and learning new systems

Additional Information

What's in it for you

  • Competitive salary, pension, and private medical care scheme
  • Performance related bonus
  • Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
  • 25 days paid annual leave + an extra day for your birthday
  • Employee discount (hello ASOS discount!)

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work.  We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.  

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th  in the Inclusive Top 50 Companies Employer List too.

There are safe space employee networks and we host a monthly DEI events series to help support and celebrate all of our people. We are constantly listening to our people, evolving, changing and taking a flexible approach to how we make ASOS truly inclusive.

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