A. Schulman is a leading international supplier of high-performance plastic compounds, composites and resins, which are used in a variety of markets. Our principal product lines consist of proprietary and custom-formulated engineered plastic compounds, engineered composites, color concentrates and additives that improve the appearance, performance or ability to process plastics in a number of specialized applications.

In this role, you will: Serve as the first point of contact for customers, delivering excellent customer service. Answer inbound phone calls, make outbound calls, identifyand resolve caller needs, and provide information.

• Provide call center based technical support to store locations, vendors and staff
• Serve as first level for troubleshooting of issues encountered in stores
• Assure implementation based protocols are met
• Render assistance for equipment troubleshooting and ensure deployment process adherence
• Update Database regarding resolution of issues and techs progress while completing work with in the store

All your information will be kept confidential according to EEO guidelines.